Frequently Asked Questions

Find quick answers to common questions about our services, booking, insurance, and more.

Booking & Appointments

You can book online 24/7 through our booking system at swedishchiropractor.noterro.com. Simply select your preferred service, date, and time. You'll receive instant confirmation via email.
We're open Monday to Friday, 08:00-18:00. We're closed on weekends and Spanish public holidays. Same-day appointments are often available!
We require 24 hours notice for cancellations or rescheduling. Late cancellations (less than 24 hours notice) and no-shows will be charged 100% of the treatment cost. For clip card holders: 1 session will be deducted from your card for late cancellations or no-shows. For class membership holders: Late cancellations or no-shows will result in a temporary suspension of your booking privileges until resolved with administration.
Yes! When booking online, you can add the patient's details. Please ensure they bring valid ID to their first appointment.
No referral is needed for chiropractic, physiotherapy, naprapathy, massage, or gym membership. You can book directly with us.

Insurance & Payment

We do not have direct cooperation with insurance companies. However, many of our patients successfully claim reimbursement from their insurance providers (ASSSA, Sanitas, DKV, Adeslas, and others). You will need to pay for your session at the time of treatment, and we will provide you with a detailed invoice including diagnosis codes and treatment information that you can submit to your insurance company for reimbursement.
No problem! We welcome private-pay patients. Our prices are competitive and transparent - check our Pricing page for details. We accept cash, card, and bank transfer.
We do not offer payment plans. However, we offer discounted package rates (pay upfront) for wellness services (gym memberships, personal training sessions) and massage therapy. All medical services (chiropractic, physiotherapy, naprapathy, shockwave) are full price only. Contact us to discuss package options for wellness and massage.
Absolutely! We provide detailed invoices with all necessary information for insurance reimbursement, including diagnosis codes and treatment details. You can submit this invoice directly to your insurance company to claim your money back.

First Visit & What to Expect

Please bring: 1) Valid photo ID (passport or NIE), 2) Insurance card (if applicable), 3) Any relevant medical records or imaging (X-rays, MRIs), 4) List of current medications, 5) Comfortable clothing for treatment.
Our medical sessions are based on medical necessity, not fixed time slots. Treatment duration depends on your specific condition and needs. Typically: Chiropractic sessions are up to 30 minutes, Physiotherapy and Naprapathy sessions are up to 45 minutes, and Shockwave therapy is 30 minutes. Your practitioner will take the time needed to properly assess and treat your condition.
In most cases, yes! After your initial consultation and examination, we'll begin treatment the same day if appropriate. You'll leave with a clear treatment plan.
Most treatments are not painful. You may experience mild discomfort during deep tissue work or adjustments, but this is brief. We always work within your comfort level and adjust techniques accordingly.

Services & Treatments

Chiropractic focuses on spinal adjustments and joint manipulation to restore proper alignment and nerve function. Physiotherapy uses exercises, manual therapy, and modalities to restore movement and function. Both are effective - we'll recommend what's best for your condition.
Shockwave is a non-invasive treatment using acoustic waves to stimulate healing in chronic conditions like plantar fasciitis, tennis elbow, and calcific tendinitis. It has a 90% success rate and requires no surgery or downtime. Typically 3-5 sessions.
Yes! We treat patients of all ages, from infants to elderly. We use gentle, age-appropriate techniques. Chiropractic care is safe and effective for children.
Yes! Gym memberships are available independently. We offer monthly memberships, 10-visit cards, and drop-in rates. Check our Wellness page for details.
Absolutely! Our sports massage is designed for athletes and active individuals. It helps with recovery, performance, injury prevention, and treating specific problem areas. €45 per session.

Languages & Location

Our team speaks English, Spanish, Swedish, and Norwegian. You'll always be able to communicate comfortably in your preferred language.
We're in Los Dolses Centro Comercial, Local 132, Orihuela Costa (03189). Easy parking available. We serve the entire Costa Blanca South area including Torrevieja, La Zenia, Villamartin, and Playa Flamenca.
Yes! Free parking is available at the shopping center. We're easily accessible by car, and the location is well-connected by public transport.

Still Have Questions?

Our friendly team is here to help! Contact us by phone, email, or WhatsApp.

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